Privacy Policy

Information We Collect

When you use our website or request a quote, we may collect:

• Name, email address, phone number
• Home or business address (for service delivery)
• Service preferences and special instructions
• Website usage data via Google Analytics (anonymized)

How We Use Your Information

• To provide quotes and schedule cleaning services
• To communicate about your service (confirmations, updates)
• To improve our services and website experience
• To send occasional offers or cleaning tips (you can opt out anytime)

How We Protect Your Information

Your data is stored securely and is never sold to third parties. We use industry-standard encryption (HTTPS) for all data transmission. Access to personal data is limited to authorized personnel who need it to provide our services.

Third-Party Services

We may use the following third-party services that have their own privacy policies:

• Google Analytics — website usage statistics
• Email service providers — for transactional and marketing emails
• SMS providers — for appointment reminders (with your consent)

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.

Indiana Residents

Skip to Clean operates in compliance with Indiana state privacy laws. We maintain reasonable security procedures to protect your personal information.

Contact Us

For privacy-related questions or requests, contact us at our contact page.

Note: This privacy policy is a good-faith effort to be transparent. We recommend consulting with a legal professional for comprehensive legal compliance.